Hyundai Motor Company Australia is introducing a new online portal,my Hyundai, exclusively designed to provide its customers with a virtual ‘garage’ for their vehicle.
With over 70% of all new car customers utilising the internet regularly, my Hyundai
has been designed to enable customers to be in dialogue with Hyundai throughout their ownership experience, enjoying unique benefits and helping ensure their vehicle is optimally maintained.
my Hyundai is the activation point for the commencement of Hyundai’s new vehicle Roadside Assist programs, as well as allowing customers to control and update their details as their circumstances may change throughout the course of vehicle ownership. New and existing Hyundai owners will also be able to maintain personal profile details, allowing customisation of communications from the brand.
Stage one of the online portal also ensures timely communications such as the booking reminder for the first ‘complimentary service’ at one month or 1,000kms of new car ownership.
my Hyundai will progressively introduce new customer initiatives, with additional applications being rolled out in response to customer feedback as part of the ongoing programme development. As such, my Hyundai is another important component of the Hyundai Motor Company Australia customer service strategy, maintaining a focus on quality, service and reliability.
“With the recent introduction of new models such as ix35, i45 and i20 to our range, we are excited to be able to offer my Hyundai to our new customers knowing we can further enhance the Hyundai ownership experience while offering a convenient practical communication solution.” said Hyundai Motor Company Australia’s Director of Aftersales, Nick Aravanis.